Refund Policy

We thank you for your interest in the Taimi shop and hope that you are happy with every purchase you make.  We do our best to make sure that your order is delivered completely, in a timely fashion and undamaged, although we know unforeseen circumstances can arise.  

Returns and Refunds:

You cannot return any of your purchases because of the nature of these items. Returns and refunds are only allowed for purchases that are damaged or defective. You can also ask to exchange the damaged item. Taimi is responsible for return shipping charges for the damaged item. 

Exchanges:

We don't offer exchanges or price-matching, unless the purchased items are damaged or defective. 

Cancellations:

Cancellations are not acceptable.